Privacy Practices in New York

Last updated: October 2026

When you contact New York Pest Pros, we may collect your name, phone number, email address, and the address where you need service. We also receive details you provide about a pest concern, property access, preferred appointment times, and any instructions that help our team plan a visit. Information submitted through a website form is collected so we can respond to your request.

If you arrange service, we may keep appointment and service details, such as visit dates and notes needed to document the work. Our website may also collect basic technical information through analytics, such as pages viewed, browser type, and general site usage.

This helps us understand how visitors use the site. Please avoid sending sensitive personal information through a general inquiry form.

The information we collect depends on how you contact us and what details are needed to address your request.

New York Pest Pros may use third-party tools to support appointment scheduling, payment processing, and website analytics. These services help us manage requests, accept payments, or understand general site activity. When you use a feature supported by an outside provider, information needed for that feature may be handled by that provider under its own privacy policy and terms.

For example, a scheduling tool may receive contact and appointment details, while a payment service may process transaction information. Analytics tools may receive technical or usage data about visits to our website.

We do not name or endorse a particular provider here because the tools in use may change. We encourage you to review the privacy information shown by a third-party service before submitting information through it.

Our use of these tools is limited to supporting the related business function; their handling of information is governed by their own policies.

We keep personal information only for as long as it is reasonably needed for the purpose it was collected, subject to legal and business requirements. Service records may be retained to document work, address follow-up questions, and support applicable warranty or compliance needs. Appointment and payment records may also be kept where needed for accounting or recordkeeping.

We generally keep website form submissions while a request is being handled and for a reasonable period afterward in case follow-up is needed. If you ask us to delete information, we will review the request and remove eligible data where practical.

Some records may need to remain for legal, compliance, or legitimate business reasons. Information held by a third-party scheduling, payment, or analytics provider may be subject to that provider’s retention rules. The time period can vary based on the type of information and the reason it was collected.